FAQs, Ticket details & Patron Information
Where to Purchase Tickets
We strive to make tickets convenient and affordable. Tickets may be purchased at Cincinnati Ballet Box Office at 1555 Central Parkway, over the phone at 513-621-5282 or online at cballet.org or my.cballet.org. Cincinnati Ballet is not responsible for the price or authenticity of tickets purchased through unauthorized venues, scalpers or websites.
A gift certificate to Cincinnati Ballet may be purchased through Cincinnati Ballet Box Office by calling 513-621-5282.
Group Sales Discounts
Bring a group to the ballet and save money! Cincinnati Ballet offers you the unique opportunity to bring your group to a performance. (minimum of 10 people)
Ordering your tickets through our Group Sales Representative will not only save you money, but we will provide you with many other services that will create a memorable experience for your group!
We can connect you with restaurants in the area that would love to offer you private rooms for lunch or dinner before or after the show for your group.
The Aronoff Center for the Arts has rooms available to rent for pre- or post-show receptions.
On a limited basis, backstage tours or meet and greets with dancers can sometimes be arranged.
Marketing materials can be made available for the leader to help promote the event.
You will be given the “red carpet treatment” from your Group Sales Representative.
Premier seats are not discounted.
Please call Terry Honebrink, Community Relations/Group Sales Manager, for more information including dates, times and prices at 513-562-1114.
Student and Senior Discounts
We love to see every generation appreciating the arts!
With a valid student ID, you may purchase one ticket at $20 or $25 for Premier Level seating starting 2 hours prior to show.* Student must present their own valid ID. Discount will not be offered when a student ID is shown on someone else’s behalf.
Seniors (60+) may purchase tickets at 50% off in person starting 2 hours prior to show time.*
*During The Kaplan New Works Series, student and senior discounts are only available 1 hour prior to show time. Discounted tickets are based on availability.
Special Need and ADA
Cincinnati Ballet is proud to offer accessible seating in all performance venues. Please indicate your requirements when purchasing tickets, and we will gladly accommodate your needs.
Audio Description Services
Cincinnati Ballet hires VSA of Ohio, the State Organization on Arts and Disability, to provide their services to those with impaired sight during specific performances. Please contact Cincinnati Ballet Box Office for information on when services will be available.
For our more family-friendly story ballets, we recommend that children be at least two years of age and capable of sitting happily and quietly through a two-hour performance. Although rare, sometimes a parent may be asked to step into the lobby if a child is disrupting the performance or bothering other patrons. The lobby includes monitors of the performance so you can continue to follow the ballet without worrying about bothering other patrons. We ask for your understanding and respect for the performers and your fellow patrons.
Infants or children under two years of age may be purchased a “lap ticket” for $10. However, they must remain in the lap of an adult for the duration of the performance. Children over two years of age must purchase a regular priced ticket to attend a performance. Every person entering the theater must have a ticket. Children will not be permitted into the auditorium without a ticket.
Although rare, sometimes a parent may be asked to step into the lobby if a child is disrupting the performance or bothering other patrons. The lobby includes monitors of the performance so you can continue to follow the ballet without worrying about bothering other patrons. We ask for your understanding and respect for the performers and your fellow patrons.
Directions and Parking
Please visit our Aronoff Center page for information about the Aronoff Center location, parking and seating.
Exchanges, Refunds and Tax Deductible Donations
Cincinnati Ballet has a no refund policy. Subscribers may exchange their tickets for another date within the series free of charge. Single ticket buyers may exchange their tickets for another date within the series for an additional charge of $5.50 per ticket. Due to dynamic pricing (see above), if the price for the performance you are exchanging into is higher than what you originally paid, you will be charged the difference. Tickets may be exchanged in person or by phone at Cincinnati Ballet Box Office. You may also donate your tickets and receive a tax deduction. To receive credit for a charitable contribution, tickets must be returned to the Cincinnati Ballet Box Office 24 hours prior to the performance. Tickets can only be exchanged prior to the performance. After the performance there will not be any exchanges.
Help! I lost my tickets!
Don’t worry if you have misplaced your tickets! Your seat location is on file. Simply call Cincinnati Ballet Box Office 513-621-5282 and we will be happy to issue a reprint of your tickets. All reprinted tickets will be held at Will Call at the Aronoff Center for the Arts.
I’m late for the show!
With traffic and parking, we understand timing may be an issue. We suggest you leave ample time for potential detours and other difficulties. To protect the safety of patrons and performers, a patron arriving after a performance begins will be seated at an appropriate pause in the production if possible. This policy varies for different shows, and is at the discretion of the venue and the ushers. Late patrons may still enjoy the performance on the monitors in the lobby until they are able to be seated. There are no exceptions to the House Manager’s late seating policy.
What to Wear
We suggest comfortable, business casual attire when attending the ballet. However, if the evening is a special occasion, we encourage you to make the most of it!
How to redeem ticket vouchers
Ticket vouchers may be redeemed in advance through Cincinnati Ballet Box Office by phone at 513-621-5282, or in person at 1555 Central Parkway, Cincinnati, OH, 45214. Ticket vouchers are good for Silver Level seating only (no upgrades), and are valid only on the specific performance listed on the voucher (no exceptions). Please see fine print on the bottom of the voucher for specific instructions.
Enjoy the Arts Membership discount
Enjoy the Arts members receive a single, buy one, get one ticket offer per membership the week prior to the performance. Limited to 1 free ticket per production. Not valid for Premier Level seating. Tickets subject to availability. Cannot be combined with any other offer.
ArtsWave ArtsPass discount
ArtsWave ArtsPass Members are entitled to a buy one, get one free ticket to Cincinnati Ballet performances beginning two weeks prior to each performance. Limited to 1 free ticket per production. Not valid for Premier Level seating. Tickets subject to availability. Cannot be combined with any other offer.
Cincinnati Ballet uses dynamic pricing model for our single ticket sales. Under this system prices will be adjusted based on the production, performance time, and the remaining ticket inventory in each price level. With this pricing model, ticket prices can fluctuate both up and down, but will most likely rise as each performance gets closer. Single tickets will never go below subscription prices and will most likely increase over time as inventory decreases. Patrons who purchase tickets early are more likely to get the best pricing. Patrons who purchase a subscription will receive the best pricing, guaranteed.
Service Fees & Order Charge
For each individual ticket purchased, there will be a $5.50 fee assessed (per ticket), and a $3.00 fee assessed for each order. Revenue generated from fees covers facility costs, materials, etc. Example: If one ticket is purchased, an additional $8.50 will be added to the order total. If two tickets are purchased, an additional $14.00 will be added to the order total. Fees are assessed for phone or website purchases, and will be waived by purchasing tickets in person at Cincinnati Ballet Box Office (1555 Central Parkway, Cincinnati, OH 45214).
Advertise with Cincinnati Ballet
Cincinnati Ballet brings the artistry and athleticism of dance to thousands of patrons, schools and community groups every year. We’re dedicated to spreading the joy of dance to every neighborhood of Cincinnati and we offer many opportunities for your company to reach our engaged, active audience. Contact Director of Marketing Allie Honebrink for more information at 513-526-1137 or email@example.com.
Donate to Cincinnati Ballet
Believe it or not, Cincinnati Ballet is a 501(3)c registered non-profit organization. We rely heavily on our loving patrons to support our mission every season. There are many ways to donate to Cincinnati Ballet both as an individual or on the corporate level. All donations to Cincinnati Ballet are tax deductible. Contact Director of Development Sara Pomeroy for more information at 513-562-1112 or firstname.lastname@example.org or donate online.